Returns & Exchanges

At Home Stores 18 India, we strive to ensure your living spaces are perfect, offering a hassle-free 7-day return policy for unused and undamaged home decor and furnishings. If you are not completely satisfied with your purchase, we are committed to making the exchange or refund process as seamless as possible.

Return Process

• 1.
  Initiate Request

  Log into your account or contact our support team within 7 days of delivery to submit a return request with your order ID and photos of the item.

• 2.
  Quality Inspection

  Once your request is approved, ensure the product is packed in its original packaging with all tags intact for a scheduled pick-up by our logistics partner.

• 3.
  Reverse Pickup

  Our courier partner will arrive at your doorstep within 48-72 hours to collect the item and provide you with a physical or digital acknowledgment receipt.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes a quality check, your refund will be credited to the original payment method or store wallet within 5-7 business days.